Vista normal Vista MARC Vista ISBD

Evans, Virginia

Call Centers - Estados Unidos Express Publishing 2013

Contiene disco compacto N° 695

Subjects--Topical Terms:
INGLÉS - ENSEÑANZA
CALL CENTERS
COMUNICACIÓN TELEFÓNICA
TIPOS DE LLAMADAS
VENTAS
CALL CENTER LAYOUT
TOOLS
EQUIPMENT
WORK HOURS
QUALITIES
SKILLS
PHONE COMMUNICATION
LEAVING MESSAGES
TRANSFERS
TAKING PAYMENTS
CALL TYPES
ANSWERING SERVICES
TRAINING
INBOUND CALLS
OUTBOUND CALLS
SCHEDULING
MANAGING STRESS

Dewey Class. No.: 428.3 E242ca